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Home WordPress Plugins Help Desk - Live Chat TotalDesk Helpdesk, Live Chat, Knowledge Base & Ticket System
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-80%
TotalDesk Helpdesk Live Chat Knowledge Base Ticket System

TotalDesk Helpdesk, Live Chat, Knowledge Base & Ticket System

Rated 5.00 out of 5 based on 1 customer rating
(1 customer review)

৳ 999.00 ৳ 199.00

  • Very cheap price & Original product !
  • We Purchase And Download From Original Authors.
  • You’ll Receive Untouched And Unmodified Files.
  • Unlimited Domain Usage.
  • License : GPL

Update & Support Package *

28 People watching this product now!
Category: Help Desk - Live Chat
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  • Description
  • Delivery Details
Description

HelpDesk Features

  • Ticket System
    • 3 Differnt New Tickt Forms
    • Inbox Fetching
    • 2 Roles: Agent & Reporter
    • My Tickets Page
    • Set default values for new tickets
    • Set own ticket Status
    • Set custom ticket Types
    • Set custom ticket Project / Systems
    • Attachment Support
    • Inform Agents in Notifications
    • HTML WYSIWIG Comment Form
    • Saved replies
    • Logging / History system
    • XLS export
    • Reporters & Agents can reply to Email
    • Ticket Overview (assigned to, status in colors)
    • Set Inbox Archieve Folder
  • Notifications
    • Email Notifications
    • Desktop Notifications
    • Slack Notifications
    • Notify when a ticket has been created
    • Notify when someone replied
    • Notify when a status has changed
    • Notify when an agent has ben assigned
  • Livechat
    • Start a chat with a new subject (new ticket)
    • Enter a chat with a given ticket ID
    • Send a message (new ticket) when no agent is online
    • Every chat conversation will be saved
  • Knowledge Base
    • Create a FAQ based on a ticket
    • Group FAQs into topics
    • Set custom Icons for Topics
    • Live search for FAQs
    • Track FAQ views
    • 3 Built in widgets
    • Order FAQs by View / Popularity
    • 2 Layouts (boxed, list)
  • Reports
    • Tickets By Agent
    • Tickets By Status
    • Tickets By Type
    • Tickets By System
    • Tickets By Year
    • Tickets By Month
    • Tickets By Year & Month
  • Integrations
    • WooCommerce
    • Envato
    • Slack
  • Well Documentented

Compatibility

  • WordPress 3.8.1+
  • PHP 5.4+
  • WPML Support
  • WooCommerce 3.1
Delivery Details
express delivery
message

Email Delivery

All Digital License Key, Software Theme, Plugin & Downloadable products will be delivered through Email provided in your account/Checkout Page.

Services Delivery

  • In case of Website devolvement/Service that requires details consultancy customer will be contacted through Email/Phone provided in your account/Checkout Page.
  • Communication will be done as per customer preference.
  • Delivery of Service is Guaranteed within mentioned period.
5
Rated 5 out of 5
1 review
Rated 5 out of 5
1
Rated 4 out of 5
0
Rated 3 out of 5
0
Rated 2 out of 5
0
Rated 1 out of 5
0

1 review for TotalDesk Helpdesk, Live Chat, Knowledge Base & Ticket System

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  1. Shamim Khan – November 7, 2022

    Rated 5 out of 5

    Works Perfectly thanks

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MAN IT LOGO
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Post Office Uddokta Seal

MAN IT, West Side Road of Rajgonj Bridge,
Shariatpur-8000, Bangladesh.

manitbangladesh@gmail.com

+880 1620343215
+880 9696023215

whatsapp 1

+880 1620343215

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cashless payment

Online Payment.

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24/7 Support.

fast delivery

Fast Delivery.

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M.A.N IT Bangladesh 2023
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