Frequently Asked Questions

General Frequently Asked Questions

All Digital License Key, Software Theme, Plugin & Downloadable products will be delivered through Email provided in your account/Checkout Page.

  • In case of Website devolvement/Service that requires details consultancy customer will be contacted through Email/Phone provided in your account/Checkout Page.
  • Communication will be done as per customer preference.
  • Delivery of Service is Guaranteed within mentioned period.

Depending on the time of day it may take up to 24 hours to get the delivery.

In case of Back-Order/Stock out products it may take up to 48 hours to get delivery.

In case of Natural Disaster, Pandemic Situation, Strike, National Crisis, Political Unrest other Act of God the delivery may be late for unpredictable time.

After we receive the order we will ship the product as soon as possible. In case of All Digital License Key, Software Theme, Plugin & Downloadable products will be delivered through Email provided in your account/Checkout Page.

After we receive the order we will appoint a specialist depending your order as soon as possible. 

  • In case of Website devolvement/Service that requires details consultancy customer will be contacted through Email/Phone provided in your account/Checkout Page.
  • Communication will be done as per customer preference.
  • Delivery of Service is Guaranteed within mentioned period.

Once you pace a order and complete your payment through our online payment gateway you will receive a email with your order details and invoice.

You can also find your order details in “My Account -> Orders”

We ensure your safety with SSL Secure Communication with highest industry Grade 256-bit Encryption.

We use Our Company’s Payment Method (Bkash, Nagad etc.) to receive Payments Securely for Bangladeshi Customers.

For International Customers We use Binance Payment Gateway.

If you like a Product/Services and planning to purchase later than it will save the product to your account so you can find it easy when you need it.

If you want to purchase more than a Product/Services and planning to purchase bulk amount than you can add all the products in Cart and Checkout to purchase all products & Services at a time.

If you receive a wrong product by mistake please let us know within 6 hours after delivery.

Please let us know by contacting us using methods provided in Contact US.

In case of Products you can cancel a order before its delivered.

In case of Services you can can cancel a service before its work is initiated.

  • Change of Mind is not Applicable.

Website Development Related FAQ's

Our services include website design and development, e-commerce website development, custom web development, website redesign, website maintenance, and website hosting.

The time it takes to develop a website depends on the scope and complexity of the project. The Timeline is provided in the Package Description in Our Website. Other than that On average, a simple website can take 3-7 days to develop, while a more complex website or e-commerce platform can take several Weeks/Months.

Our process includes understanding your requirements, creating a project plan and timeline, designing the website, developing the website, testing, and launching the website. We also provide ongoing support and maintenance services.

Yes, our team of experienced designers can create a custom design for your website that aligns with your brand and meets your requirements.

We follow best practices for search engine optimization (SEO) during the development process, including using keywords, meta descriptions, and header tags, as well as optimizing images and other media.

We have expertise in developing e-commerce websites using platforms such as Shopify, WooCommerce, Magento, and BigCommerce and We also built Custom Code Based Website for our Customer as per their demand.

Yes, we offer reliable and secure website hosting services to ensure your website is always accessible to your users.

We offer ongoing website maintenance and update services to ensure your website remains secure and up-to-date. This includes fixing any bugs, updating content, and making any necessary design changes.

Our pricing varies based on the scope and complexity of the project. We offer flexible pricing options to meet your budget, and we can provide a detailed quote after understanding your requirements.

We take website security seriously and follow best practices to ensure your website is secure. This includes using secure servers, SSL certificates, and regular security updates.

GPL Theme, Plugin, Script Related FAQ's

GPL stands for General Public License. GPL is a type of open-source software license that allows users to use, modify, and distribute the software as they see fit. GPL themes and plugins are WordPress themes and plugins that are licensed under the GPL license.

Yes, you can use GPL themes and plugins on as many websites as you like. The GPL license allows you to use, modify, and distribute the software without any restrictions.

No, you do not need to purchase a license for each website. You only need to purchase a license for the GPL theme or plugin itself. Once you have purchased the license, you can use the theme or plugin on as many websites as you like.

GPL themes and plugins are often more affordable than proprietary software. They also allow you to customize and modify the software to fit your specific needs. Additionally, you have the freedom to redistribute the software, which can be beneficial for businesses that want to offer a value-added service to their clients.

We are not affiliated, associated, authorized, endorsed by, nor is it in any way related to third-party developers, including WordPress, WooCommerce, WooThemes, Elegant Themes, Rocketgenius Inc., GravityForms, iThemes, OnTheGoSystems, AppThemes, etc.

We do not provide, lease, release, or resell license keys. All the products offered on this website are licensed under the GNU General Public License (GPL). You do not need license keys to use your projects, regardless of how many products are needed.
License keys are only required if you want to receive automatic updates and support from the author of a plugin or theme.

Yes, all themes, plugins, add-ons, and WooCommerce extensions that are distributed by our repository are 100% open-source with the GNU GENERAL PUBLIC LICENSE.

Yes, all of our products are 100% authentic. If we feature a product on our website, then we have an active subscription to that product’s author(s). We download the product from them and redistribute it to you. These downloads are not altered in any way.

As many as you like. Seriously, there are no catches. The plugins and themes are GPL-licensed, and you can use them as often as you need to, on however many sites you choose. Have a friend who’s building a website? Share our plugins and themes with them, too.

Depending on Purchase type, We provide updates for products. If you purchase an update package for a specific time period then you will get updates for that product for that specific time period. As soon as we are notified about an update, we download it from the author and the update gets distributed to update package holders.